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Last Updated: 5-14-26

A to Z Pool Services, LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website atozpoolservices.com, contact us, or use our pool building, renovation, and maintenance services (collectively, the “Services”).

If you have questions, contact us at a2zpoolservicesllc@gmail.com or 301-481-6805 or 40275 Gooddaddys Lane, Leonardtown, MD 20650.

1) Information We Collect

\nInformation you provide: name, email, phone, address, project details (site conditions, design preferences), service requests, messages, warranty/claim information, payment method details (processed by our payment processor), and any photos/videos you supply.
\nAutomatically collected: IP address, device/browser type, pages viewed, referring URLs, timestamps, approximate location, and cookies/analytics identifiers.
\nFrom third parties: lead sources, financing partners (with your consent), subcontractors and suppliers related to your project, and public records (e.g., permits).

2) How We Use Your Information

We use information to:

Provide, price, schedule, deliver, and improve the Services.
Communicate about estimates, appointments, project updates, invoices, maintenance reminders, and safety notices.
Process payments, send receipts, manage warranties, and handle customer support.
Personalize your experience and run analytics on website usage.
Comply with legal obligations and enforce our Terms & Conditions.
With consent, send marketing communications; you may opt out anytime.

3) Cookies & Tracking

We use cookies, pixels, and similar technologies to operate the site, remember your preferences, measure performance, and improve marketing. You can control cookies in your browser settings. Blocking cookies may impact site functionality.

4) Sharing Your Information

We share information only as needed to provide the Services or as required by law:

\nVetted vendors/subcontractors (e.g., electricians, masons, plasterers, maintenance technicians), suppliers, payment processors, IT/hosting, CRM/communications, analytics.
\nGovernment and permitting authorities (when required).
\nBusiness transfers (merger, acquisition, asset sale).
\nLegal compliance (subpoena, court order, safety concerns).
We do not sell your personal information.

5) Payment Information

We rely on third‑party payment processors to handle card data and comply with PCI-DSS. We do not store full card numbers on our systems. For questions, contact [processor name] at [processor URL/contact].

6) Data Retention

We keep personal information for as long as necessary to provide Services, fulfill legal, accounting, and warranty obligations, resolve disputes, and enforce agreements. Retention periods vary by record type and applicable law.

7) Your Choices

\nMarketing: Opt out via unsubscribe links or by contacting us.
\nCookies: Manage in your browser; adjust preferences if we provide a cookie banner.
\nAccess/Correction/Deletion: Contact a2zpoolservicesllc@gmail.com. We will verify your request and respond per applicable law.

8) Your Privacy Rights (U.S. State Notices)

Depending on your state, you may have rights to access, correct, delete, or limit certain processing. Submit requests to a2zpoolservicesllc@gmail.com. We will not discriminate against you for exercising your rights.

Maryland residents: Maryland currently has general consumer protection laws that prohibit unfair or deceptive trade practices; we honor applicable state privacy requirements. If you believe your data has been mishandled, you may contact the Maryland Office of the Attorney General.

9) Children’s Privacy

Our Services are not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child provided information, contact us to delete it.

11) Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information (e.g., encryption in transit, access controls, and least-privilege practices). No method of transmission or storage is 100% secure.

12) Changes to This Policy

We may update this Policy periodically. The “Last Updated” date reflects the latest revision. Material changes will be posted on our website and/or communicated to you.

14) Contact

A to Z Pool Services, LLC

40275 Gooddaddys Lane, Leonardtown, MD 20650

a2zpoolservicesllc@gmail.com | 301-481-6805

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Privacy policy

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